FAQ2018-12-17T11:20:13-06:00

Frequently Asked Questions

Ask & We Answer

Frequently Asked Questions

Do you take walk-in appointments?2020-07-07T16:26:41-05:00

Because we do mobile collections which take us out of the office, appointments are required to guarantee we’ll be there to help you. Call (816) 795-5599 to make an appointment.

Do the people participating in the DNA test have to be swabbed at the same time?2018-11-15T10:55:51-06:00

No, they do not. Swabs are viable for 6 months, so, if necessary, the participants can be swabbed on different dates and times.

What do I need to bring to my appointment?2018-12-12T13:42:37-06:00

Please bring a government issued, picture ID to your appointment if you have one. Children and adults without a valid picture ID will be photographed for identification purposes.

What forms of payment do you accept and when is payment due?2018-11-15T10:56:48-06:00

Heartland DNA accepts cash, money orders, debit cards, and VISA, Mastercard, Discover, and American Express credit cards. Payment is due before the DNA collected is sent to the lab unless other arrangements have been made.

Does food, drinks, gum, tobacco, or breastmilk interfere with the swabbing process?2018-11-15T10:57:06-06:00

No, the process for testing DNA is sophisticated enough to extract the cells from the swabs even if the client has recently had something to eat or drink.

Will you have to draw my blood?2018-12-12T13:41:58-06:00

The only test that requires a blood draw is a Non-Invasive Prenatal Paternity Test. Please reassure your child that no needles are involved in DNA testing.

How soon will the results of the DNA test be available?2018-11-15T10:57:54-06:00

Results for a DNA paternity test – legal or peace-of-mind – will be available in 3-4 business days once the swabs arrive at the lab. Results for other tests can take up to 10 business days to receive.

How will I receive the results?2018-12-13T19:13:49-06:00

Results are emailed to Heartland DNA and each of the parties to the test are called to have the results read to them so any remaining questions can be answered. The results are then sent to each party to their email or home address. Results can also be emailed to your attorney if requested.

Please note: Clients are called as soon as possible after the results are in so if you haven’t received a call, the results are not available yet. We appreciate your patience while you wait!

Can you do a paternity test if the alleged father is incarcerated or deceased?2018-12-12T13:40:49-06:00

Sometimes. We do travel to incarceration facilities to swab alleged fathers when the facility allows the testing. Depending on the circumstances of the death, we may be able to do a paternity test. When you call, we can discuss the available options.

What if the alleged father or the child lives in another state?2018-12-12T13:41:13-06:00

Yes, we can arrange with a collector near the alleged father or child’s home so they don’t have to travel to Kansas City for testing.

Will the DNA collected or the results of the DNA test be shared with any other database?2018-11-15T10:59:37-06:00

No, the DNA collected is only used for the current test and the results are NOT shared with any government or law enforcement database.

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    Testimonial

    “I owe Laura the biggest debt of gratitude for all she did for my client. After months of waiting, my young client was able to start receiving her Social Security benefits. It was quite a battle, but I couldn’t have done it without Laura and her perseverance. She is a miracle worker.”
    Marilyn, Licensed Professional Counselor

    “Thank you for the quick resolution of my recent DNA question. I received a letter from a lady I was engaged to back in the mid-1950’s stating she and I had a daughter. I don’t know why it took her 62 years to decide to tell me, but thankfully she did. I received her letter in August of 2018 and I contacted Heartland DNA about 2 weeks later to test Cherrie (daughter in question) and me. Our DNA test confirmed Cherrie was indeed my daughter. At 81 years old I was able to fly to San Antonio, Texas to meet my daughter for the first time in our lives on October 2, 2018. I stayed with her and her husband until October 5; we had a wonderful visit. Again, thank you so much for your wonderful work uniting our family.”

    David and Cherrie

    “I have had several clients that have worked with Heartland DNA and every time this company has gone above and beyond to ensure that the test is done. There have been clients two to three hours away and this company found a way to get the tests done that I need for court. The tests are done accurately and quickly. Every time I speak with Ms. Dominik she is so sweet and very knowledgeable about DNA testing and will look for alternative ideas if one needs to be found. This company is one that I happily use and refer to my peers.”

    Social Worker

    “I have referred several clients to Heartland for DNA testing services, and they have gone above and beyond to not only ensure testing was done quickly, but also maintained contact with me throughout the process. They are willing to travel to collect a DNA sample and will also make appointments work around the client’s schedule. Overall, my experience with Heartland DNA has been fantastic!”

    Shannon, Social Worker

    “Heartland DNA is an incredibly quick and effective way to receive DNA results. Laura Dominik is a breeze to work with and is never hard to reach. She is flexible with location and scheduling and the results come quick. Heartland is always my go to for my DNA testing needs, she is a case manager’s dream!”

    Brianna, BS Foster Care Case Manager

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